Refund Policy
Last updated: 8/9/2026
We offer a 30-day money-back guarantee. If you are not satisfied with Artoprime PressFlow, you can request a full refund within 30 days of your original payment.
How to request a refund
Refunds are processed by our Merchant of Record, Paddle. To request a refund:
- Visit paddle.net and look up your transaction using the email address you used at checkout, or
- Contact our support team through the app — we’ll forward your request to Paddle.
What’s eligible
- The first 30 days of a new subscription.
- Accidental duplicate charges.
- Service unavailability that significantly impaired your use of the product.
Renewals
Renewal charges (after the first 30 days) are generally non-refundable, but we will review hardship or accidental renewal cases case-by-case. You can cancel anytime from your Billing page; cancellation prevents future renewals and you retain access until the end of your paid period.
See also: Terms & Conditions · Privacy Notice